Policies
Booking terms.
How booking, payment, cancellations and our make-it-right promise work.
Draft for The Local Cleaning Company to review before launch.
Prices
Prices are shown before you book. Your first visit is always a detailed deep clean at the first-visit price. Recurring discounts begin on your second visit. Extras marked first visit only are not repeated on later visits.
Payment
When online card saving is on, you save a card when you book. Your card is authorized up to 24 hours before your appointment, and the final charge is only processed after your service is complete, plus any tip you chose. Tips are optional and go 100% to your cleaner. Otherwise we send an invoice after each clean.
Cancellations and rescheduling
Cancellations or reschedules require 24 hours’ notice to avoid fees. You can skip or move a visit in your online account or by calling 561-408-7879. Changes made after 5:00 PM the day before your clean may be charged a $50 late cancellation fee.
Our make-it-right promise
Not happy? Tell us within 24 hours and we’ll send a team member back free of charge.
Post-construction
Post-construction cleans start with a walkthrough. Please allow 7 to 10 days’ notice. The online price is an estimate until the walkthrough confirms the scope.
Questions
Call 561-408-7879.